Legal
90-day guarantee terms
Our 90-day client acquisition guarantee, in full. If we don’t deliver the minimum number of clients for your plan within 90 days, and the conditions below are met, our refund guarantee applies.
Placeholder: To confirm: legal review before launch
The guaranteed minimums
Starter: 3 clients. Growth: 5 clients. Scale: 15 clients. The higher figures shown for Growth (5–10) and Scale (15–20) are targets, not part of the guarantee.
When the 90 days start
Placeholder: To confirm: whether the 90 days start on payment, on onboarding, or when campaigns go live
What counts as an acquired client
Placeholder: To confirm: whether a client must have paid, signed an agreement, or simply been onboarded; any minimum deal value
Leads that don’t buy
Placeholder: To confirm: whether a qualified lead that doesn’t buy counts towards the minimum
Your responsibilities
Placeholder: To confirm: what you must provide (service details, creatives, samples, approvals) and by when; taking part in sales calls; minimum ad budget
If you don’t respond to leads
Placeholder: To confirm: required response time to leads, and what happens to the guarantee if leads aren’t followed up
What the guarantee doesn’t cover
Advertising spend paid to ad platforms is separate from your plan.
Placeholder: To confirm: any other exclusions
How to request a refund
Placeholder: To confirm: how to make a request (email or form), what to include, and the deadline after day 90
Refund timeline
Placeholder: To confirm: how many days after approval the refund is paid, and by what method