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Legal

90-day guarantee terms

Our 90-day client acquisition guarantee, in full. If we don’t deliver the minimum number of clients for your plan within 90 days, and the conditions below are met, our refund guarantee applies.

Placeholder: To confirm: legal review before launch

The guaranteed minimums

Starter: 3 clients. Growth: 5 clients. Scale: 15 clients. The higher figures shown for Growth (5–10) and Scale (15–20) are targets, not part of the guarantee.

When the 90 days start

Placeholder: To confirm: whether the 90 days start on payment, on onboarding, or when campaigns go live

What counts as an acquired client

Placeholder: To confirm: whether a client must have paid, signed an agreement, or simply been onboarded; any minimum deal value

Leads that don’t buy

Placeholder: To confirm: whether a qualified lead that doesn’t buy counts towards the minimum

Your responsibilities

Placeholder: To confirm: what you must provide (service details, creatives, samples, approvals) and by when; taking part in sales calls; minimum ad budget

If you don’t respond to leads

Placeholder: To confirm: required response time to leads, and what happens to the guarantee if leads aren’t followed up

What the guarantee doesn’t cover

Advertising spend paid to ad platforms is separate from your plan.

Placeholder: To confirm: any other exclusions

How to request a refund

Placeholder: To confirm: how to make a request (email or form), what to include, and the deadline after day 90

Refund timeline

Placeholder: To confirm: how many days after approval the refund is paid, and by what method